Contract negotiations/management

    • You need to ensure that a contract provide you with the necessary protection in cases of failure to deliver, the tools to take action when required, a clear and precise framework for price adjustments and the ability to terminate the contract when necessary, regardless of the services or products that you purchase, the term or the value of the contract.
  • The value that we bring to the table for any customer lies within the experience, knowledge and skills of our consultants. Within our combined consultant base we have more than ten years of experience and knowledge in dealing with contracts of any size. This allows for a proper understanding of what can and cannot work in an outsourcing/contractual relationship. Our aim is to assist in creating a relationship where both the service provider and the service recipient can work together in a partnership, where innovation can happen and where the business objectives of both parties can be achieved.
  • All businesses, no matter which industry and how big, need to continuously look for optimal solutions that not only deliver savings but also drive efficiency in the business and support the customer’s business processes in the most effective way.
  • We can assist you in achieving this and more. The following are just some aspects where we believe we can add tremendous value to any of our clients:
  • Assist with contracting to ensure a contract that will be aligned to and support the current and future business objectives
  • Ensure service levels that support key business processes and a penalty structure that support correct behaviour
  • Clear statement of works that assign responsibilities and leave no room for misinterpretation or ambiguity after contract signature
  • Assist with a framework that drive innovation and support change within your business environment (also look at risk sharing models as incentive to drive innovation more effectively)
  • Assist with a pricing structure/financial model that allow you to effectively manage the cost associated with the services/products and make it possible for the supplier/s to support you in changing fixed costs to variable costs
  • Assist in identifying cost saving initiatives, both within the service providers contracts but also internally within your organisation (potential overlaps with service providers)
  • Ensure effective rollout of services that can further optimise the services and spend, e.g. correct setup and use of information available
  • All of these aspects are crucial to the success of any outsourcing contract and should be treated as such.